Privacy Policy

Effective Date: May 14, 2025

SimpliPhi (legal entity 9102-3531 Quebec inc.) values your privacy. This Privacy Policy explains clearly how we collect, use, and protect your personal information when you:

  • Visit our website (simpliphi.io)
  • Engage with us through sales, marketing, or events

Privacy Officer:
William da Silva, CEO
privacy@simpliphi.io.

Questions or Concerns?
Contact us at privacy@simpliphi.io if you have any questions or concerns.

What Information Do We Collect?

We only collect information that you directly provide to us, such as:

  • Name
  • Phone number
  • Email address (typically professional emails)
  • Job title
  • Contact preferences
  • Billing and mailing addresses

We also automatically collect certain technical information when you use our website, including your IP address, browser type, device information, and website interactions. This information helps us maintain site security and improve user experience.

We do not collect sensitive personal information (e.g., race, ethnicity, sexual orientation).

What Is Our Legal Basis for Using Your Information?

We only use your personal information when we have a valid reason to do so. This includes:

  • Your consent
  • To provide our services
  • To meet legal obligations
  • When it supports our business interests (like improving our website or marketing and promoting our services)

How Do We Use Your Information?

We use your personal information to:

  • Provide and improve our services
  • Respond to your inquiries
  • Send you marketing communications (if you have opted in)
  • Ensure security and prevent fraud
  • Comply with legal obligations

You can opt out of marketing communications anytime by clicking "unsubscribe" in the emails you receive.

Automated Decisions

We do not use automated systems to make decisions that could affect you in a significant way.

When Do We Share Your Information?

We do not sell or rent your personal information. We may share your information only in specific situations:

  • With your consent
  • To comply with laws or legal processes
  • During mergers or acquisitions

Third-Party Service Providers

We may share your information with trusted third-party service providers who help us deliver services, operate our website, or send communications. These providers are only given the information they need to do their jobs and must keep it confidential.

Where Is Your Data Stored?

Some of our service providers are located outside Quebec or Canada. When your data is transferred internationally, we make sure it’s protected using contracts or other legal safeguards.

Do We Use Cookies?

Yes. We use cookies and similar technologies to help our website function properly, understand how it's used, and improve your experience.

You can manage cookie preferences in your browser settings. We ask for your consent to use non-essential cookies when you visit our site.

Privacy Impact Assessments (PIAs)

We perform Privacy Impact Assessments when necessary, in compliance with applicable privacy laws, before initiating projects that involve significant processing of personal information.

Data Portability

You may request to obtain your personal information in a structured, commonly used, and machine-readable format. To make such requests, contact us at privacy@simpliphi.io.

Data Retention and Destruction

We retain your professional information for as long as our relationship is active. If the relationship becomes inactive, we delete your data within seven years. Data destruction is done securely and in accordance with industry standards.

How Do We Protect Your Information?

We implement industry-standard security measures to protect your personal information. However, no internet transmission or storage is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our services are not intended for minors under 18, and we do not knowingly collect data from minors.

Your Privacy Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your personal information
  • Opt-out of marketing communications
  • Withdraw consent at any time

To exercise these rights, contact us at privacy@simpliphi.io.

You can withdraw your consent to our use of your information at any time by contacting privacy@simpliphi.io. This won’t affect any use of your data that happened before you withdrew consent.

Changes to This Privacy Policy

We may update this policy occasionally. Changes will be posted on this page with a revised date.

Contact Us

If you have any questions or requests regarding this policy, contact us:

  • By email: privacy@simpliphi.io.
  • By mail: SimpliPhi
    312-2360 Notre Dame O.
    Montreal, Quebec H3J 1N4
    Canada